MUFG Pension & Market Services
A member of MUFG, a global financial group

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Light the path to better retirement

lumina is a powerful ecosystem providing your members with integrated solutions to deliver exceptional experiences across multiple channels. From portals to apps and dashboards, we offer complete solutions that drive engagement.

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lumina Experience Platform


In today's digital world, convenience and personalisation are key. Members expect instant access to their information and the ability to manage their accounts with ease. lumina is a collection of experiences that lead to better engagement, satisfaction and stronger relationships.

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Our experience solutions help you create engaging experiences and are designed to give your members control of their financial future by providing them with the right information, at the right time using their preferred channel of engagement.

Leverages a scalable telephony system to deliver personalised member interactions, with intelligent routing, automated knowledge management and predictive resolutions. Our team of experts are highly trained to deliver positive member experiences.

Allows seamless interactions across multiple channels including mail, email, SMS, telephony, web portals, app, chat and chatbots.

A user-friendly app to manage pension accounts on the go, with secure login and instant access to latest account details, performance history and contributions.

The member portal offers a wider range of features in a full responsive design for easy access from any device.

With innovative tools that promote member engagement, lumina delivers truly personalised experiences. Interested to learn more?