Our Leadership Team

Vivek Bhatia joined MUFG Pension & Market Services (formerly the ASX100 company, Link Group) in 2020 as CEO and Managing Director.

Vivek has over two decades of experience in financial services, technology, government and management consulting. He is an experienced chief executive, having led a number of complex businesses throughout his career. Vivek joined MUFG Pension & Market Services from QBE Insurance Group where he was Chief Executive Officer of the ASX20 company’s Australia Pacific division. Vivek joined QBE from Insurance and Care NSW where he was Chief Executive Officer and Managing Director of the NSW Government’s public finance corporation. Prior to this, he co-led the Asia-Pacific Restructuring and Transformation practice at McKinsey & Company and also previously held senior executive roles at Wesfarmers Insurance, including responsibility for leading the Australian underwriting businesses of Lumley, WFI and Coles Insurance as CEO of Wesfarmers General Insurance Ltd.

Vivek also currently serves on the Board of Property Exchange Australia Limited (PEXA), an ASX200 company, as a Non-Executive Director. He also serves as a Director on the Board of Netball Australia.

Vivek holds an undergraduate degree in engineering, a postgraduate in business administration and is a Chartered Financial Analyst (ICFAI).

Fergus Duggan was appointed Chief People Officer of MUFG Pension & Market Services in July 2024. 

Fergus has over 20 years’ experience in human resources, predominantly in the financial services industry. He joined MUFG Pension & Market Services in 2012 and has held a number of roles across the organisation, leading the HR functions of both MUFG Corporate Markets and MUFG Retirement Solutions during this time. He has also held a number of General Manager roles overseeing HR Services and the HR centres of expertise. 

Prior to joining MUFG Pension & Market Services, Fergus held various human resources positions for FuturePlus Financial Services, the Citco Group of companies, both in Ireland and Australia, and Masonite International. 

Fergus holds a Bachelor of Business Studies, specialising in Human Resources Management, from the University of Limerick and is a member of the Australian HR Institute (AHRI).

Frank Lombardo was appointed CEO, ANZ, MUFG Retirement Solutions in February 2025.

Frank is a seasoned financial services executive with over 30 years of experience across insurance, superannuation, retirement and banking. He is passionate about delivering client-centric outcomes by integrating people and technology to create deeper, more personalised relationships with clients. Frank’s most recent role was at Insignia Financial, as Chief Operating & Technology Officer. Frank’s career includes extensive experience in transformation, technology, client service, product innovation and operations leadership across Australia’s financial services sector, including organisations such as IOOF, NAB, Aviva and MLC.

Frank holds a Bachelor’s degree in Economics and Commerce and has served on several financial services boards, including the Association of Superannuation Funds Australia (ASFA).

Tim Looi was appointed Chief Financial & Commercial Officer of MUFG Pension & Market Services in July 2025.

Tim has over 30 years of leadership experience across complex, regulated sectors. Most recently, Tim spent 15 years at Smartgroup Corporation Limited, an ASX-listed organisation where he held executive roles including Chief Executive Officer and Manager Director, Chief Financial Officer and Chief Operating Officer. During that time, he helped steer the business through multiple stages of evolution – from start-up to private equity ownership, through to a successful public listing. Prior to this, Tim held various senior management positions at Aristocrat Leisure Limited and PwC in Sydney and London.

Tim holds a Bachelor of Economics from the University of Sydney and is a member of The Institute of Chartered Accountants in Australia.

Lysa McKenna was appointed Chief Executive Officer of MUFG Corporate Markets in August 2024. 

Lysa joined MUFG Pension & Market Services in 2006 where she was responsible for developing the share plans business in the Australian market. Over the past 18 years she has held several market facing leadership roles including CEO of Link Market Services Australia. Most recently, she held the position of Managing Director, Corporate Markets ANZ, responsible for delivering on the strategic growth initiatives for the region including business transformation, enhancing our products and corporate development.

Lysa has over 25 years’ experience in the financial services industry including positions at Computershare, Doyle Pension Management, and Mercer. 

Lysa is a Qualified Financial Advisor (QFA) and Fellow of the Life Insurance Association of Ireland, and a graduate of the Australian Institute of Company Directors (AICD). Lysa holds a Bachelor of Social Sciences, Politics and Social Policy and a Higher Diploma in Business Studies, from University College Dublin.

Neelam Patel was appointed as General Counsel of MUFG Pension & Market Services in June 2024. 

Neelam is a practising solicitor with over 20 years’ experience. Whilst in private practice, she worked with a range of TMT and financial services clients across both Corporate and Commercial disciplines. Neelam later joined the Asset Services division at Capita plc where she worked on mandates supporting capital markets activity both domestic and cross border. She later led the Legal Team for region which extended to global responsibility for both the Legal and Risk & Compliance functions for MUFG Corporate Markets. 

Neelam joined MUFG Pension & Market Services in 2017 when Capita Asset Services was acquired by Link Group (now MUFG Pension & Market Services) from Capita plc. 

Neelam holds a Bachelor of Laws (Hons), a Postgraduate Diploma in Law and has been admitted to the Roll of Solicitors (England).

Shigehiro Wakamoto was appointed Chief Shareholder & Governance Officer, MUFG Pension & Market Services in April 2026.

Shigehiro is an experienced financial services executive with a strong background in treasury, investment and global markets. 

Prior to his current role, Shigehiro was Executive Vice President, Treasury Division at Mitsubishi UFJ Trust and Banking Corporation (MUTB) in New York, where he was responsible for branch-wide liquidity management across a US$32bn balance sheet and oversight of US$6bn in assets under management. He has also held roles at The Master Trust Bank of Japan (MTBJ), along with senior positions in credit and treasury investment across Tokyo and Singapore.

Shigehiro holds a Bachelor of Laws from Waseda University and is a Chartered Financial Analyst (CFA).

Peter Wykes was appointed Chief Technology Officer of MUFG Pension & Market Services in July 2024. 

Peter joined MUFG Pension & Market Services in 2008 and has been a key driver behind our infrastructure design, build and operational services which underpin our global operation. Peter has also been at the centre of our cloud transformation work, and complex technical integration projects to support acquisition activity. His roles have spanned infrastructure, vendor management, network services, transformation, IT service delivery, software development, and technology operations. 

Before his current role, Peter served as Director of Infrastructure & Network Services. In this capacity, he was responsible for delivering services 24x7 that support and maintain end-user computing environments, productivity systems, data centre hosting, networks, and cloud platforms globally. 

With over 30 years of experience in the technology and financial services industries, Peter has led teams across Australia, India, the UK, and Ireland.