MUFG Pension & Market Services A member of MUFG, a global financial group
AU
Region
31 October 2025: MUFG Corporate Markets, a division of MUFG Pension & Market Services, has once again been recognised as the Number 1 Registrar by the FTSE 350, following the results of the 2025 Capital Analytics UK Share Registrars Benchmarking Survey. This marks a second consecutive year at the top, reinforcing MUFG Corporate Markets reputation for excellence in shareholder and company service.
The survey, which benchmarks registrar performance across the FTSE 350, highlighted MUFG Corporate Markets’ continued leadership in client satisfaction, digital innovation, and service delivery. MUFG Corporate Markets was also named Number 1 Registrar by FTSE 100 clients, and ranked first in five of the six key service categories, including Account Team, Service to Shareholders, Service to Company, and General Meeting Management.
Lysa McKenna, Chief Executive Officer, MUFG Corporate Markets, commented: “Securing the Number 1 spot for the second-year running is a proud moment for our business and a powerful endorsement of our client-first approach. Achieving a 93% overall satisfaction rating and a 23% increase in year-on-year service improvement reflects the consistency and care our teams bring to every client interaction. This recognition is a testament to the trust our clients place in us and the strength of the relationships we’ve built.”
Ian Stokes, Managing Director, MUFG Corporate Markets Europe, added: “This result is a direct reflection of the platforms, people and processes we’ve invested in. From miraqle, a single platform for issuers and Investor Centre, an App for shareholders and employees to the professionalism of our account teams and the strength of our shareholder support, we’ve worked hard to deliver value at every stage. Our Net Promoter Score (NPS) of 64 – 17% ahead of the next registrar, and top rankings in the key categories of the survey highlighted our responsiveness, clarity in communications, and ability to manage high-pressure events like AGMs with confidence.”
The Capital Analytics UK Share Registrars Survey 2025 was released on 24 October 2025.
Ends
MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two market leading businesses, MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Nick Howe, GRACosway for MUFG Pension & Market Services, +61 407 183 221
Molly Osborne, GRACosway for MUFG Pension & Market Services, +61 487 744 475
All material copyright © 2025 MUFG Pension & Market Services. A member of MUFG, a global financial group.